TICKETING & ENTRY:

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All attendees must possess a valid ticket for the event. Note: Children 5 and under are admitted for free when accompanied by a ticket-holding adult.  Please have your ticket and identification ready for staff upon entry so as not to slow down the entry process for others.

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Refund Policy:

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NO REFUNDS.  Refunds will be given only if the show is cancelled.  Refunds will automatically be applied to the original payment method if event/show is cancelled.  If the show is postponed to a later date your original tickets will be honored at the gate.  

 

No RE-ENTRY:

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Re-entry is not permitted. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening; you will not be allowed back in without a new ticket.

 

SAFETY & SECURITY:

Although you are allowed to bring you own chair in the venue.  No chair sleeves or carriers will be permitted into the venue. If asked to remove it you may leave it at the front gate or bring it back to your car.

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No coolers are permitted inside the venue 

No pop up tents are permitted 

No Umbrellas (as they obstruct the view of other guests) 

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BAG POLICY:

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To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). 

*Keep an eye on our website and social media handles, as guidelines are subject to change.
 

All bags are subject to inspection by security personnel.

Please cooperate with security personnel at all times.

Any suspicious behavior or items should be reported immediately to security staff.

 

ALCOHOL & SUBSTANCE ABUSE:

No outside alcoholic beverages are permitted on the premises.

 

NO Coolers of any kind 

Alcoholic beverages will only be served to individuals of legal drinking age; valid ID is required.

The use and possession of illegal substances are strictly prohibited and will result in eviction and possible legal action.

 

PHOTOGRAPHY & RECORDING:

Personal, non-professional photos for personal use are allowed, but flash photography and professional equipment are strictly prohibited.  Unless authorized by Venue or Tour personnel (Credentials Required). 

SMILE: By entering our venue you consent that any professional photo/video that may contain your image can be used on all media platforms. 

 

TRASH & CLEANUP:

Dispose of trash in designated receptacles.

Help keep the venue clean by cleaning up after yourself.

 

MEDICAL ASSISTANCE:

If you require medical attention, please notify event staff or security immediately.

 

WHAT IS NOT ALLOWED INSIDE VENUE:

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Weapons of any kind 

Any items deemed to be dangerous 

Water bottles bigger than 1 gallon 

Carts/Wagons

No Thermal cups (stanley/yeti style cups or mugs)

Coolers

Umbrellas
Alcohol
Illegal drugs/substances
Glass containers
Cans

Tents (no tents of any kind)
Bags larger than 12x6x12 

Non Clear Bags
Laser pointers
Animals (except service animals)
Fireworks

Professional Cameras of any kind (credentials required) 
UAV (Drone)